At Lucky Legends, we pride ourselves on being able to provide our new and existing players easy access to their favorite casino games via their PC, Mac, Android, iPhone, and tablet. Our mobile casino lets you get your fix of games no matter where you are and ensures you have a first-class experience regardless of the system or device you’re using to play. A Player may download any third-party authenticator application to their mobile device or desktop from Google Play or Apple’s App store, including but not limited to Google Authenticator, Duo Mobile or Microsoft Authenticator. By choosing to download, access or use a third-party application, the Player accepts and agrees that there may be additional terms and conditions governing this application and it is the Player’s responsibility to determine whether to accept and agree to such third-party terms and conditions.
Pala Interactive Canada, Inc.
“Direct Pay” means the online payment for the purchase of Draw-Based Lottery Games Played Online (subject to system availability), executed through the Payment Method of the Player without the need to fund the Player Account, rather than through the use of Unutilized Funds and/or Bonus Funds. Every advisor is fully trained and dedicated to ensuring you have the best time at our casino and is available day and night to answer your queries and concerns. Whether you have a question related to your account, the games, bonuses, or anything else, we’re here to help. Notwithstanding the foregoing, if OLG Deactivates a Player Account as a result of the occurrence of a Material Breach by the Player under this Agreement, OLG (in its sole discretion) shall be entitled to treat any or all of the Unutilized Funds as forfeited by the Player, in which case the Player will not be entitled to have the Unutilized Funds returned. Renewed access to and use of a Player Account for an Intending Player with a Deactivated Account is subject to OLG approval in its sole and absolute discretion and may be requested by the Intending Player only by contacting Player Support.
Light & Wonder Games
As soon as you’ve created your new player account, you’ll have instant access to all our available promotions, casino games, support team, and the other benefits that come with being a Lucky Legends player. If the breach is not remedied to the satisfaction of OLG, then the breach shall be deemed to be a material breach of this Agreement. OLG will use reasonable efforts to notify Players in advance of planned Downtime by posting notices at OLG.ca or through other appropriate means as determined by OLG in its discretion. However, it may not be possible to notify Players in advance of Downtime, including in circumstances beyond OLG’s control (for example, a power failure) or if the Downtime is determined to be necessary to address a potential or actual security threat or breach. Notwithstanding anything to the contrary contained in this Agreement, a Player shall not be entitled to any compensation arising from or as a result of any Downtime including, for example, if a Player is unable to withdraw Unutilized Funds through OLG.ca or if Bonus Funds expire during the period of any Downtime.
VHL Ontario Limited
- OLG shall use reasonable efforts to notify a Player if any Error has adversely impacted the Player, or if the correction of any Error adversely impacts the Player.
- Prospective Players, Intending Players, and Players are solely responsible for supplying and maintaining all equipment, technology and services that they require to access and use OLG.ca.
- OLG, or its payment processing service providers, will hold a Player’s monies that are deposited with OLG for purposes of funding the notional balance of a Player Account in a bank account or escrow account as trustee for the Player (not as banker or debtor).
- Information that is submitted by an Intending Player who is registering an account with OLG.ca must be true, accurate and complete at the time it is provided to OLG and such information must remain true, accurate and complete following the registration of a Player Account.
- OLG may take all steps in relation to the Player or the Player Account that OLG determines, in its sole discretion, to be appropriate in respect of any hateful, discriminatory, sexist, violent, offensive or other inappropriate content.
Getting into the action is quick and easy, just use our game categories to filter and find the best game for you. Neither OLG nor any of its employees, agents or service providers shall be liable for any loss incurred by a Player that results from any Error, including any loss of winnings that results from a forfeiture thereof by the Player as a result of the Error. OLG shall use reasonable efforts to notify a Player if any Error has adversely impacted the Player, or if the correction of any Error adversely impacts the Player. Subject to certain exceptions, withdrawals of Unutilized Funds from a Player Account will be processed by means of an electronic bank transfer (in Canadian dollars only) to a bank account that is registered by the Player and which OLG has verified and approved, to its satisfaction, is held by the Player at a bank or other financial institution acceptable to OLG in Canada. A Player is not permitted to designate a bank account for such purposes that is not held by the Player (alone or together with other persons).
Betty Gaming CA, Ltd
OLG shall have the right to deactivate a Player Account at any time in its sole discretion (a “Deactivated Account”). If a Player is no longer eligible to have a Player Account (for example, if the Player will be relocating to a jurisdiction outside of the Province of Ontario, or if the Player becomes an Excluded Individual), the Player is required to Close their Player Account. A Dormant Account (that has not been Deactivated) will cease to be a Dormant Account upon the completion of a Player-Initiated Transaction. If a Player Account remains a Dormant Account for 30 consecutive days, OLG will Deactivate such Player Account no earlier than the 31st day after the date the Player Account became a Dormant Account.
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OLG shall have the right to suspend a Player Account at any time in its sole discretion (a “Suspended Account”). Without limiting the foregoing, and by way of example only, OLG may Suspend a Player’s access to their Player Account if it suspects that the Player has improperly initiated a Chargeback or has committed any breach of this Player Agreement, applicable law, Lottery Game Rules, and/or the Pay-to-Play Game Rules. OLG will have the right to determine the qualification criteria for all promotions and awarding of Bonus Funds. The criteria will be specified in the terms and conditions that OLG determines are applicable to any specific Bonus Funds, and any use of such Bonus Funds must comply with the applicable terms and conditions relating thereto (the “Bonus Funds Terms”). All Bonus Funds Terms will be deemed to be incorporated by reference in this Agreement, and in the event of any inconsistency between the Bonus Funds Terms and the terms and conditions of this Agreement, the Bonus Funds Terms shall govern to the extent of the inconsistency. As of the date of this Agreement, the minimum amount of a single withdrawal of Unutilized Funds by a Player is $2, and there is no maximum amount of a single withdrawal of Unutilized Funds by a Player.
Players are solely responsible for reviewing accepted Payment Methods before initiating any transaction with OLG. If a Player discovers any inaccuracy or error in the information that is contained in their Player Account, or if the Player suspects that such an inaccuracy or error may exist, regardless of who is responsible for the inaccuracy or error, the Player is required to immediately contact Player Support. Information that is submitted by an Intending Player who is registering an account with OLG.ca must be true, accurate and complete at the time it is provided to OLG and such information must remain true, accurate and complete following the registration of a Player Account. If any of such registration information changes following the registration of a Player Account, it is the Player’s sole responsibility to ensure that the Player remains entitled to have a Player Account pursuant to the terms of this Agreement and, if necessary, to update the Player’s information in the Player Account by going to the “My Account” or “Account Information” page. “Sports Betting Games Played Online” means Pay-to-Play Games made available through OLG’s online sports betting platform.
Table Games
The Player is responsible for the care and control of any device they use to access OLG.ca, store Device Biometric Data or enable Device Biometric Authentication. The Player acknowledges that once Device Biometric Authentication is enabled through their Player Account, any Biometric Data stored in the device used to enable the feature can be used to access the Player’s Player Account. Each time a Player uses Device Biometric Authentication to access their Player Account, they will be deemed to represent and warrant to OLG that their own and no other individual’s Device Biometric Data has been used as part of Device Biometric Authentication. “Device Biometric Authentication” means an option used by Players to leverage their mobile device operating system biometric authentication capabilities to auto populate Login Credentials for the purpose of accessing their Player Account.